Your Data, Your Control
We built link5000 around your privacy. This policy shows exactly how we collect, use and protect your information across the lobby, live tables, slots and sportsbook. Your account...
Policy Scope & Jurisdiction
link5000 operates under the laws of supported regions in Indonesia and Southeast Asia. This privacy policy applies to all users accessing our platform, whether through desktop, mobile or app. We comply with local data protection standards where applicable. Your information is processed according to this policy and relevant local regulations. If you have questions about how your data is handled in your
region, our support team can clarify jurisdiction-specific details. We update this policy periodically to reflect changes in our services or legal requirements.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
Privacy Questions? Reach Us
Email Support
Send privacy concerns to our data team. We respond within 48 hours with clarification on how your information is used, stored or shared.
Live Chat
Chat with our support agents during lobby hours. They can walk you through account settings, data requests and privacy controls available in your dashboard.
Account Settings
Manage your privacy preferences directly in your account. Control communication frequency, data visibility and payment method storage from one dashboard.
Why Your Privacy Matters to Us
Encrypted Channels
All data transfers use industry-standard SSL encryption. Your login credentials, payment details and account activity are protected end-to-end across every session.
No Third-Party Sales
We do not sell your personal information to advertisers or data brokers. Your account details remain yours. We share data only with payment processors and support vendors.
Regular Audits
Our security team conducts quarterly reviews of data handling practices. We test encryption, access controls and backup systems to ensure your information stays protected.
Clear Retention Rules
We keep your data only as long as needed. Account information stays active while you play. Closed accounts are archived after 12 months, then deleted per policy.
Transparent Logging
Your account activity is logged for security and compliance. You can view login history, payment records and session details anytime from your dashboard.
Breach Response Plan
If a security incident occurs, we notify affected users within 72 hours. Our incident team investigates, patches vulnerabilities and reports findings to relevant authorities.
How Our Policy Stacks Up
| Data Minimization | We collect only what's needed to run your account, process payments and comply with local law. No unnecessary fields. No hidden data requests. |
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| User Rights | You can request a copy of your data, correct inaccuracies or ask for deletion. Submit requests via email or account settings. We respond within 30 days. |
| Cookie Transparency | Our site uses cookies for login, preferences and analytics. You control cookie settings in your browser. We do not use tracking cookies for off-site profiling. |
| Payment Security | QRIS, DANA, OVO and GoPay transactions are tokenized. We never store full payment details. Each transaction is verified and logged for your protection. |
| Child Safety | Our platform is for users 21+. We do not knowingly collect data from minors. If we discover underage access, we close the account immediately. |
| International Transfers | If your data moves across borders for processing, it remains protected under this policy and applicable local laws in supported regions. |
| Policy Updates | We notify you of material changes via email and dashboard banner. You can review the full history of policy versions anytime from this page. |
What We Protect
Account Credentials
Your username and password are hashed and salted. We never store plain-text passwords. Two-factor authentication adds a second layer of security to your login.
Payment Records
Deposit and withdrawal history is encrypted and tied to your account. QRIS, DANA, OVO and GoPay transactions are logged with timestamps and verification codes.
Betting History
Your game activity, bets and results are stored securely. You can download your full history anytime. We keep records for 24 months for compliance and dispute resolution.
Personal Information
Your name, email, phone and address are encrypted at rest. We use this data only for account verification, payment processing and customer support.
Device & Location Data
We log your device type, IP address and login location for fraud detection. This helps us spot unauthorized access and protect your account from compromise.
Communication Preferences
You control how we contact you. Opt out of marketing emails anytime. We respect your choices and never share your contact details with third parties.